Enabling Change

Your people
leading change

"Don't think I've ever had a facilitator who hasn't got up my nose before."

- Landcare group chair

Here are some examples of Les's facilitation work

Climate Change Adaptation Strategy for the Hunter and Central Coast

In 2021 Les facilitated around 40 regional leaders to devise a robust, action-focused, whole-of-government response to climate change in this region.
Client: Department of Planning, Industry and Environment (NSW)

The NSW Public Service Commission - 4 year strategy

In 2021 Les facilitated the executives and senior staff of the Commission in dynamic workshops to devise their 4 year plan as the lead agency for employment transformation in the 400,000 strong NSW public sector. (Using coloured paper, scissors and sticky tape made it quite fun!).
Client: The NSW Public Service Commission

Generating a Water Industry Policy Platform

In 2020 Les facilitated around 80 water utility executives and managers, via Zoom, over 2 lively mornings, to develop the first Victorian water industry policy platform. Here's the policy platform for the Victorian Water Industry.
Client: VicWater (the industry body for Victorian water utilities)

Setting a default electricity price for Victoria

2019 Les developed and facilitated a one day collaboration of 70 power utility managers and consumer representatives to answer the critical technical questions behind the ‘Best Offer’ default electricity price for Victorian consumers.
Client: Essential Services Commission (Victoria)

"Let's Think Links!" - inspiring 'friends of' flourishing in the City of Knox

In 2019 and 2020 all the bushland conservation and 'friends' groups in The City of Knox came together for a fun and inspiring day to plan their future as a collective movement.
Client: Knox City Council (Victoria)

The Burnett Mary Regional Science Forum

In 2019 Les facilitated an interactive conference of diverse agricultural, scientific, and community stakeholders involved in Reef-related water quality programs in the biggest reef catchment.
Client: Burnett Mary Regional Group (Qld)

Hacktivation: Transforming local government conferences 2017 and 2018

In 2017 and 2018 Les was honoured to be facilitator-in-chief of the annual ‘Transforming Local Government’ conferences, focusing on innovation in public sector service delivery, notably the shift to all-digital. He devised lively, varied, enjoyable events that brought together leaders from across the sector.
Client: The Municipal Association of Victoria

High stakes traffic planning

In 2018 Les was called in to facilitate a community consultation process for a high use precinct with conflicting land uses.
Client: Wollongong City Council

Other examples

Getting Ready for Green Square

An internal, cross-disciplinary, planning workshop to prepare key business units for this massive urban project.
Client: The City of Sydney

One day Brains Trust - generating prototype projects to combat kerbside dumping in NSW

A project design hothouse with 55 council waste managers to generate effective solutions to illegal kerbside dumping.
Client: The Environment Protection Authority, NSW

"Our Water Our Future" - regional water planning workshops

A series of 3 multi-stakeholder workshops to develop MidCoast Water's 30 year infrastructure plan.
Client: MidCoast Water, NSW

A new era for the Cooks River Alliance

Facilitated a single evening workshop that generated a whole new consensus on the business plan for this regional organisation.
Client: The Cooks River Alliance

Euroa 2047 Growth Strategy

Used innovative methods and personas to generate a fun, irresistible and inclusive community consultation plan for this mid-Victorian town.
Client: Strathbogie Shire Council

An active engagement strategy for Joint Organisations

An internal planning workshop to develop a process for rolling out this significant local government reform in NSW.
Client: Office of Local Government

Circulate: Industry Ecology network

Facilitating the regular community of practice workshops for the Circulate facilitators.
Client: The Environment Protection Authority, NSW

"Projects that Kick" - innovation workshops for Landcare groups

A series of 4 "hothousing" workshops guiding Landcare and industry groups through the step-by-step development of their grant application plans, to ensure clarity, innovation, realism and deliverability of their final projects.
Client: South East Local Land Services, NSW

Hepatitis Australia annual program review

A national workshop to review and revitalise HAs communications and marketing program.
Client: Hepatitis Australia

NSW Fire Plans - 5 year review workshop

60 regional and head office NPWS staff developed plans to exceed their fire management targets.
Client: National Parks and Wildlife Service

Team building in a council planning department

A series of 4 visioning, team-building and strategic alignment workshops for planning, development, strategy and compliance staff.
Client: Rockdale City Council

"Dawn of a New Age in HIV Testing and Treatment" workshop

40 reps of Sydney-based HIV organisations, clinicians, and researchers sat down for a one day "Rapid Program Generator" event that developed a collaborative strategy to dramatically increase rates of HIV testing and treatment amongst gay men in Sydney (to allow NSW to meet it's obligations under the recent UN HIV Declaration).
Client: ACON, Positive Life NSW

Community Workshop for the Rockdale Town Centre Master Plan

60 residents and business owners packed into a sizzling ideas workshop in a cold winter's night to generate concepts for the historic rededign of Rockdale's long neglected town centre.
Client: Rockdale City Council

Greening Public Housing Workshop

An intensive one-day event that brought together multi-disciplinary teams to plan sustainable approaches for the redesign of public housing estates in NSW. The NSW Minister for Housing, David Borger, was one of the partiicpants.
Client: Housing NSW

Warringah Sustainability Strategy forums

Series of forums with randomly selected community members to develop Warringah Council's Sustainability Strategy.
Client: Warringah Council

Two day Sustainable Schools summit

Involving 80 principles, teachers and agency staff from across NSW.
Client: Department of Environment and Conservation (NSW).

Serrated Tussock Summit

Involving 87 agency staff, industry reps and graziers from across NSW.
Client: Department of Primary Industries (NSW).

Regional road safety strategy workshop

Strategic review workshop for WestRoads road safety enforcement/education program in the NSW Inner West.
Client: Roads and Traffic Authority

Annual conference, Professional Association of Road Safety Officers

Involving 90 Road Safety Officers from councils across NSW.

For training, click here.

About Les Robinson

Les Robinson, author of CoCreate - a Facilitator's Guide to Collaborative Planning, is a facilitator and trainer who specialises in community change.

He also trains in Facilitation Skills.

Les was formerly Social Marketing Director with Social Change Media in Sydney.

Some comments from participants:

"Fabulous, the pace and pitch was unfaultable (and we can be a tough crowd!). Sensational facilitation, kept us on track and inspired."
- Council Community Engagement Strategist, Victoria
"Les is an excellent facilitator, excellent attitude and I appreciate the way he keeps things on track, interesting, fun and practical. The best facilitator I've seen in this job."
- Natural resource management facilitator, Victoria
"Excellent workshop all round. Les is a very trustworthy, accomplished, and compassionate facilitator. Excellent manner and ability to build rapport and judge participants' expectations."
- Manager, Barwon Water
"Fantastic! Great tone, content, style and it was fun!"
- Sustainability manager, local government, Victoria
"Excellent. Pace brilliant. Facilitation skillful, respectful and inclusive."
- Natural resource management facilitator, NSW
"First, thanks for helping to make the Summit a huge success. Secondly, the feed back we have received via the evaluation forms has been nothing short of unbelievable. Emails have been zipping around the optic fibres reiterating what a great time delegates had, how usefully and relevant proceedings were and asking the big question, when is the next one."
- organisers, Professional Association of Road Safety Officers annual conference

CoCreate: the facilitator's guide to collaborative projects

CoCreate guide

Based on the manual for the Victorian EPA's Neighbourhood Environment Improvement Program, this guide makes available to a wide audience a comprehensive methodology and tool set for facilitating multi-stakeholder projects that generate high levels of ownership (and hence action) by the participants.

It's a 218 page (A5) book packed with practical techniques and tips.

Download the complete guide (2.5 Mb PDF).

"All great deeds and all great thoughts have a ridiculous beginning." - Albert Camus

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