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{"id":3272,"date":"2023-03-13T12:07:50","date_gmt":"2023-03-13T01:07:50","guid":{"rendered":"https:\/\/www.enablingchange.com.au\/blog\/?p=3272"},"modified":"2023-03-16T10:14:56","modified_gmt":"2023-03-15T23:14:56","slug":"upstream-how-to-solve-problems-before-they-happen-1-all-about-system-thinking","status":"publish","type":"post","link":"https:\/\/www.enablingchange.com.au\/blog\/strategy-2\/upstream-how-to-solve-problems-before-they-happen-1-all-about-system-thinking\/","title":{"rendered":"Upstream, How to solve problems before they happen (1) [all about system thinking]"},"content":{"rendered":"\n

\u201cEvery system is perfectly designed to get the results it gets.\u201d<\/em><\/p>\n\n\n\n

That sentence has me rivetted.<\/p>\n\n\n

\n
\"\"<\/a><\/figure><\/div>\n\n\n

I\u2019m reading Dan Heath\u2019s Upstream<\/a><\/em>, a readable and memorable take on systems thinking.<\/p>\n\n\n\n

Dan Heath (and his brother Chip) have an uncanny knack of converting potentially bamboozling ideas into memorable \u2018ah-hahs\u2019.<\/p>\n\n\n\n

They also have an unerring nose for choosing subjects that need unpacking. Look at their bookology:<\/p>\n\n\n\n

Made to Stick <\/strong>(devising contagious messages)<\/p>\n\n\n\n

Switch<\/strong> (designing change programs that work)<\/p>\n\n\n\n

Decisive<\/strong> (how groups make better decisions)<\/p>\n\n\n\n

The Power of Moments<\/strong> (what\u2019s special about moments of personal change)<\/p>\n\n\n\n

These titles are practically a stand-alone curriculum for change makers. <\/p>\n\n\n\n

Anyway, back to Upstream<\/a><\/em><\/strong><\/em>.<\/p>\n\n\n\n

The title comes from a parable: \u2018Stop rescuing drowning kids, instead go upstream and stop whoever is throwing them in the river.\u2019<\/p>\n\n\n\n

So, I’ve just read his pages about how Iceland tackled epidemic youth drunkenness.<\/p>\n\n\n\n

\u201cThe first step, as in many upstream efforts, was to surround the problem by bringing together the people who could contribute to a solution \u2013 young people, parents, sports clubs,  police, policymakers, researchers, municipalities.\u201d<\/em> I love ‘surround the problem’.<\/p>\n\n\n\n

The next step was a shift in thinking from \u201cjust say no\u201d to \u201cchange communities in order to change kids\u2019 behaviour\u201d. You could call that \u2018pivoting the mission\u2019 from blaming individuals to fixing the system. <\/p>\n\n\n\n

And then, there was a critical role of academic research that identified risk factors for teenage substance abuse: having friends who drink or smoke, and lots of unstructured time to available to hang out with those friends. And also protective factors that reduced the risk: organised sports participation and spending time with parents. [Hey we parents could learn from that!]<\/p>\n\n\n\n

Yes, our theories of change are often just sitting there in the academic literature!<\/p>\n\n\n\n

And then, they incorporated a big hairy psychological insight \u201cWe shouldn\u2019t fight teenagers instinct to get high. Instead we should aim to give them safer ways to get high.\u201d<\/em><\/p>\n\n\n\n

These insights generated a strategy with three main components. <\/p>\n\n\n\n

\u2022 a national night time curfew (policing)<\/p>\n\n\n\n

\u2022 parents groups in every school (community organising)<\/p>\n\n\n\n

\u2022 a massive increase in funding for local sports organisations, including vouchers for families (funding and service delivery).<\/p>\n\n\n\n

Notice that these components are diverse and adventurous – they pop out of broad and big thinking. <\/p>\n\n\n\n

Behind the bigness are two vital states of mind – ‘yes we can’ and ‘it’s our responsibility’.<\/p>\n\n\n\n

20 years later, the current generation of Icelandic teenagers don’t even remember when mass youth drunkenness was ever a thing.<\/p>\n\n\n\n

Next is Dan’s story about US cities tackling homelessness, and the role of ‘data for learning’. We\u2019re used to \u2018data for supervision\u2019 (how many people are homeless? how many people came to our workshop), but not \u2018data for learning\u2019 (where is person X sleeping doing tonight? why did farmer X not come to our workshop?). We are so used to collecting data for supervision, which is useless for program teams, that we fail to notice that we\u2019re not collecting and reflecting on data that actually guides us. And that ‘data for learning’ is powerful when it\u2019s about specific people, not policy (which so often just leads to gripe sessions).<\/p>\n\n\n\n

So here are sound insights into ‘system mechanics’: surround the problem, take academic insights seriously, strategise fearlessly, and have a flow of people-centred ‘data for learning’.<\/p>\n\n\n\n

We’re off to a good start. The next step is to get out the wrench and oxywelder and start rejigging the system that’s maintaining our problem. I\u2019m going to read that part next.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u201cEvery system is perfectly designed to get the results it gets.\u201d That sentence has me rivetted. I\u2019m reading Dan Heath\u2019s Upstream, a readable and memorable take on systems thinking. Dan Heath (and his brother Chip) have an uncanny knack of converting potentially bamboozling ideas into memorable \u2018ah-hahs\u2019. They also have an unerring nose for choosing […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false},"version":2}},"categories":[14,15],"tags":[],"class_list":["post-3272","post","type-post","status-publish","format-standard","hentry","category-strategy-2","category-system-thinking-2","has-post-thumbnail","fallback-thumbnail"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pac6ss-QM","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/posts\/3272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/comments?post=3272"}],"version-history":[{"count":13,"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/posts\/3272\/revisions"}],"predecessor-version":[{"id":3291,"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/posts\/3272\/revisions\/3291"}],"wp:attachment":[{"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/media?parent=3272"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/categories?post=3272"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enablingchange.com.au\/blog\/wp-json\/wp\/v2\/tags?post=3272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}