However I reckon we can thrive with just 6 models plus 3 concepts. [Tell me if I’m wrong.]<\/p>\n\n\n\n
I’ve found ways to wrap them all into the Changeology workshop<\/a>. <\/p>\n\n\n\n Unwrapped, the models are:<\/p>\n\n\n\n A.k.a ‘design thinking<\/a>‘. The universal step-by-step discipline for devising change efforts. It starts with the user.\u00a0<\/p>\n\n\n\n (And I recommend Design kit<\/em>. Go on, have a browse \u2013 you\u2019re sure to get some ideas. https:\/\/www.designkit.org\/methods<\/a> )<\/p>\n\n\n\n The neat framework that creates order out of chaos when planning a change project. It\u2019s fantastically useful for laying out the structure of a change effort. I make it compulsory. When done properly, it tells a story, encapsulates your total strategy, and forms the basis of evaluation.<\/p>\n\n\n\n An oldy but a goody, full of insights about users and their needs. If you think it\u2019s old hat you don\u2019t understand it. It\u2019s full of hidden depths.<\/p>\n\n\n\n Here\u2019s how to use it<\/a> (one page). Here\u2019s a guide to its hidden depths<\/a> (7 pages).<\/p>\n\n\n\n <\/p>\n\n\n\n To change, people must believe they can manage their risks. This simple model explains the logic of fears, and points the way to addressing them. Every change maker should have this engraved in their mind.<\/p>\n\n\n\n Can I seriously recommend reading Chip and Dan Heath\u2019s Made To Stick<\/a>? The best little book on communication ever written, changed the way I thought about communication forever. Here\u2019s a summary<\/a>.<\/p>\n\n\n\n A communication that travels by word of mouth tends to be:<\/p>\n\n\n\n A Story<\/strong>; that\u2019s<\/p>\n\n\n\n Unexpected<\/strong> (surprising, breaks the boring norm, goes beyond); <\/p>\n\n\n\n Concrete<\/strong> (has crisp word pictures with no abstract language); from a speaker who\u2019s <\/p>\n\n\n\n Credible<\/strong> to that audience; that causes an <\/p>\n\n\n\n Emotional<\/strong> response; and is<\/p>\n\n\n\n Short <\/strong>enough to remember <\/p>\n\n\n\n = SUCCES<\/strong><\/p>\n\n\n\n I really think they cracked it. It\u2019s the ruler I measure all communication against. <\/p>\n\n\n\n The poverty of our own strategic options is one of our biggest enemies. It\u2019s important to think at a system level and be alert to the full palette of interventions. This neat model, based on the work of legendary systems thinker, Donella Meadows<\/a>, is an all-purpose checklist of strategies. It challenges us to shift interventions from the individual to the system.<\/p>\n\n\n\n And I\u2019m looking forward to reading Upstream<\/a>, Chip and Dan Health\u2019s take on system thinking.<\/p>\n\n\n\n Plus <\/strong><\/p>\n\n\n\n These three psychological concepts are really useful.<\/strong><\/p>\n\n\n\n The confidence to act (closely related to risk perception, above). Most of the tactics in a change project are actually about building people\u2019s self-efficacy! (Which we can do by creating familiarity with how to act, showing similar people actively doing it, making it enjoyable, making it easy, and providing role models.)<\/p>\n\n\n\n We humans learn best from each other. The words and examples of similar peers have the greatest influence on our own choices and sense of what’s normal. Apply this insight to every aspect of delivery of a project.<\/p>\n\n\n\n1) Human Centred Design [for practice]<\/strong><\/h2>\n\n\n\n
![\"\"](\"https:\/\/i0.wp.com\/www.enablingchange.com.au\/blog\/wp-content\/uploads\/2023\/03\/design-thinking.png?resize=616%2C623&ssl=1\")
<\/a><\/figure>\n\n\n\n2) Program Logic [for planning]<\/strong><\/h2>\n\n\n\n
![\"\"](\"https:\/\/i0.wp.com\/www.enablingchange.com.au\/blog\/wp-content\/uploads\/2023\/03\/Program-logic.png?resize=616%2C672&ssl=1\")
<\/a><\/figure>\n\n\n\n3) The Diffusion of Innovations bell curve [for insights]<\/strong><\/h2>\n\n\n\n
![\"\"](\"https:\/\/i0.wp.com\/www.enablingchange.com.au\/blog\/wp-content\/uploads\/2023\/03\/Bell-curve.png?resize=616%2C283&ssl=1\")
<\/a><\/figure>\n\n\n\n4) Risk Perception [for strategy]<\/strong><\/h2>\n\n\n\n
![\"\"](\"https:\/\/i0.wp.com\/www.enablingchange.com.au\/blog\/wp-content\/uploads\/2023\/03\/Risk-perception-1.png?resize=591%2C269&ssl=1\")
<\/a><\/figure>\n\n\n\n5) Made to Stick principles [for communication]<\/strong><\/h2>\n\n\n\n
6) System thinking [for strategy]<\/strong><\/h2>\n\n\n\n
![\"\"](\"https:\/\/i0.wp.com\/www.enablingchange.com.au\/blog\/wp-content\/uploads\/2023\/03\/18_system.small_.2019.png?resize=616%2C434&ssl=1\")
<\/a><\/figure>\n\n\n\nSelf-efficacy <\/strong><\/h2>\n\n\n\n
Social learning<\/strong><\/h2>\n\n\n\n
C<\/strong>ognitive bandwidth<\/strong><\/h2>\n\n\n\n