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Comments on: Malcolm and Bill’s big surprise, perfect statements, excitement and grumpiness [Signs and Wonders #10] https://www.enablingchange.com.au/blog/facilitation-2/malcolm-and-bills-big-surprise-perfect-statements-excitement-and-grumpiness-signs-and-wonders-10/ Treats for changemakers, from Les Robinson. Mon, 25 Jul 2016 00:54:39 +0000 hourly 1 https://wordpress.org/?v=6.8.2 By: ssandham https://www.enablingchange.com.au/blog/facilitation-2/malcolm-and-bills-big-surprise-perfect-statements-excitement-and-grumpiness-signs-and-wonders-10/#comment-138 Mon, 25 Jul 2016 00:54:39 +0000 https://changeologyblog.wordpress.com/?p=1288#comment-138 Loved this post Les. You are showing your age by using the term teledex (as am I for knowing what it is). So true about the Malcolm/bill turnaround!!
Sonya

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By: Eleanor Glenn https://www.enablingchange.com.au/blog/facilitation-2/malcolm-and-bills-big-surprise-perfect-statements-excitement-and-grumpiness-signs-and-wonders-10/#comment-137 Tue, 12 Jul 2016 10:48:14 +0000 https://changeologyblog.wordpress.com/?p=1288#comment-137 In reply to Les Robinson.

Thanks Les, helpful clarification. I work very much with intrinsic motivation (Common Cause values & frames). Dan Pink’s work arrives at similar conclusions – autonomy, mastery, purpose 🙂

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By: Les Robinson https://www.enablingchange.com.au/blog/facilitation-2/malcolm-and-bills-big-surprise-perfect-statements-excitement-and-grumpiness-signs-and-wonders-10/#comment-136 Tue, 12 Jul 2016 07:59:28 +0000 https://changeologyblog.wordpress.com/?p=1288#comment-136 In reply to Eleanor Glenn.

Hi Eleanor,
Actually it’s probably not a model to recommend. It’s been argued that Lewin never meant it to be a comprehensive change model and that its authority is something that happened after his death as change managers continued their age-old quest for silver bullets. He was focusing on managing change in large organisations and decided that something might be needed to shake employees out of complacency and this might be emotionally arousing. In the end it’s become an excuse for insensitive top-down change programs. Nowadays we recognise that employees (and humans generally) come pre-loaded with frustrated motivations (autonomy, competence, relationships, altruism, competitiveness etc etc etc – there’s a lot!!) and all we often need to do is offer people a safe chance to step up (read anything by Dan Pink). Lewis was a very early thinker in this field. Ideas like self-efficacy, intrinsic motivation, social modelling etc came afterwards and help us think much more sensitively about behaviour change. Warm regards – Les

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By: Eleanor Glenn https://www.enablingchange.com.au/blog/facilitation-2/malcolm-and-bills-big-surprise-perfect-statements-excitement-and-grumpiness-signs-and-wonders-10/#comment-135 Tue, 12 Jul 2016 07:10:15 +0000 https://changeologyblog.wordpress.com/?p=1288#comment-135 Thanks Les, lots of food for thought in this one! Someone mentioned ‘Unfreeze-Change-Refreeze’ in a workshop I ran a while ago – think I’ll have to look into it now. Can you recommend a short, accessible intro?

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