Proactive Community Engagement
Learn the tools and skills to plan and run successful community consultations
This intensive, hands-on 1.5 day workshop equips you to:
Design effective community consultation projects
Motivate public participation in decision-making and plan-making on any issue
Proactively respond to potential planning conflicts
For planners, engineers, councillors, educators, and community facilitators.
"Vital to anyone required to engage with others and get it right."
- Local Government Planner, Victoria
The tools to plan effectively
This enjoyable workshop will share proven strategies and tools to design effective community consultation programs - all illustrated with insightful case studies from around Australia.
You'll understand the community engagement success factors and how to apply them.
You'll use a step-by-step design process to develop real life consultation projects including ground rules, participation techniques and key messages.
You'll apply a practical decision tools to choose the right consultation technique for each situation.
For more on the content of this training, see the booklet based on this workshop published by the NSW Department of Environment and Climate Change.
IN-HOUSE WORKSHOPS ONLY: A two day in-house workshops is offered that includes an extra half day on basic facilitation skills including: keys to effective facilitation; winning your authority to facilitate; dealing with conflict; and designing a satisfying session.
For bookings and enquiries
This workshop is offered in-house and as an occasional open workshop.
To book in-house training email Les Robinson at:
workshops@enablingchange.com.au
or phone him on 0414 674 676
Recommended Community Engagement resources
The Effective Engagement kit, from the Department of Sustainability and Environment, Victoria
The Get Involved community engagement guides, from the Queensland Government
Success factors for community engagement.
Two decision tools for choosing the right depth of community engagement.
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What they say about the training
"Really good. I can see what my organisation and I have been doing wrong and how we can improve our community consultation processes and get the best out of them."
- Local Government Planner, Victoria
"Brilliant! This is one of the best workshops I've attended!"
- Council planner, NSW
"Great substance - great presenter! Thank you Les for sharing your expertise in such a palatable way."
- Emergency Services Manager, Perth
"Extremely stimulating and invigorating."
- Water Utlily Manager, Victoria
"Very informative, I feel more comfortable about engaging the community and involving them in a project."
- Water Services Manager, NSW Council
About the presenter,
Les Robinson
Les Robinson, author of CoCreate - A Facilitator's Guide was Social Marketing Director at Social Change Media for 10 years.
He is one of Australia's most innovative and stimulating communication trainers and facilitators.
Les's approach distills a wealth of practical project experience together with in-depth research into social and motivational psychology, combined with global research into good practice in the design and evaluation of engagement programs.
This workshop has been refined through testing with over 800 staff in councils and state agencies throughout Australia.
Who's done the training
Organisations whose staff have attended this training or who have hosted it in-house include:
- Country Energy (NSW)
- ACTEW AGL
- Wannon Water (Vic)
- Sydney South West Area Health Service
- Tasmanian AIDS and Hepatitis Council
- Bayside City Council (Vic)
- Marrickville Council (NSW)
- Bankstown City Council (NSW)
- Blacktown City Council (NSW)
- Byron Shire Council (NSW)
- Maroondah City Council (Vic)
- Surf Coast Shire (Vic)
- Glen Eira City Council (Vic)
- Moorabool Shire (Vic)
- Cardinia Shire Council (Vic)
- Barwon Water (Vic)
- Adelaide and Mt Lofty Ranges NRM Board
- Goulburn Mulwaree Council (NSW)
- Fire and Emergency Services Authority (WA)
- Australian Department of Defence
- Sydney Catchment Authority
- Dept of Environment and Conservation (WA)
- Lachlan CMA (NSW)
- Victorian Litter Action Alliance
- Randwick Council (NSW)
- Willoughby Council (NSW)
- City of Mandurah (WA)
- Dept of Health (WA)
- Office of Crime Prevention (WA)
- City of Subiaco (WA)
- Nthn Agricultural Catchments Council (WA)
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