Learn how to plan and run successful community consultations
This 1.5 day workshop gives you the tools and knowledge to:
Design effective community consultation projects Motivate public involvement in environmental management, urban design, water conservation, and other issues
Proactively respond to potential planning conflicts
For planners, engineers, councillors, educators, and community facilitators.
Download the course brochure (takes 10-20 seconds)
Download the booking form
"Vital to anyone required to engage with others and get it right." - Local Government Planner, Victoria
The tools to plan effectively
This enjoyable workshop will share proven strategies and tools to design effective community consultation programs - all illustrated with insightful case studies from around Australia.
You'll apply a practical decision tool (right) to choose the right consultation technique for each situation.
You'll understand the success factors and how to apply them.
And you'll use a step-by-step design process to develop real life consultation processes including ground rules, participation techniques and key messages.
For more on the content of this training, see the booklet published by the Department of Environment and Climate Change.
Upcoming courses
This training is normally delivered in-house to government agencies and councils however there are two open courses in late 2008.
Sydney Dates in 2009: TBA Carillon Room, Sydney University Village, 90 Carillon Ave, Newtown Melbourne Dates in 2009: TBA Storey Hall, RMIT, 336-342 Swanston St, City Cost: $695
Numbers strictly limited. Includes 117 page detailed workbook with all tools. Light lunch provided.
For bookings and enquiries
Phone Les Robinson on 0414 674 676
or email workshops@enablingchange.com.au
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About the presenter, Les Robinson

Les Robinson, author of CoCreate - A Facilitator's Guide was Social Marketing Director at Social Change Media for 10 years. He is one of Australia's most innovative and stimulating communication trainers and facilitators. Les's approach distills a wealth of practical project experience together with in-depth research into social and motivational psychology, combined with global research into good practice in the design and evaluation of engagement programs. This workshop has been refined through testing with over 500 staff in councils and state agencies throughout Australia.
Who's done the training
Organisations whose staff have attended this training include:
- Bayside City Council (Vic)
- Cardinia Shire Council (Vic)
- Barwon Water (Vic)
- Goulburn Mulwaree Council (NSW)
- Fire and Emergency Services Authority (WA)
- Australian Department of Defence
- Sydney Catchment Authority
- Dept of Environment and Conservation (WA)
- Lachlan CMA (NSW)
- Victorian Litter Action Alliance
- Randwick Council (NSW)
- Willoughby Council (NSW)
- City of Mandurah (WA)
- Dept of Health (WA)
- Office of Crime Prevention (WA)
- City of Subiaco (WA)
- Nthn Agricultural Catchments Council (WA)
What they say about the training
"Really good. I can see what my organisation and I have been doing wrong and how we can improve our community consultation processes and get the best out of them. - Local Government Planner, Victoria
"Great substance - great presenter! Thank you Les for sharing your expertise in such a palatable way." - Emergency Services Manager, Perth
"Extremely stimulating and invigorating."
- Water Utlily Manager, Victoria
"Very informative, I feel more comfortable about engaging the community and involving them in a project." - Water Services Manager, NSW Council
Related documents
Success factors for community engagement.
Two decision tools for choosing the right depth of community engagement.
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